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Southwest Citizenship

One Heart.
Endless Possibilities.

One Report

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Charitable Giving Donation Application

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Medical Transportation Program

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Connecting People and Championing Communities

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  • Citizenship

    Our Citizenship efforts highlight our commitment to consider the triple bottom line of Performance, People, and Planet, all supported with strong corporate governance. It’s a commitment that we hope makes us a leader in global citizenship and supports our Purpose to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel, and our Vision of being the world’s most loved, most efficient, and most profitable airline.

  • Community Outreach & Charitable Giving

    At Southwest Airlines, we believe community is more than a place - it’s at the heart of what brings us together. Last year, Southwest Airlines received 14,995 donation requests and distributed more than 38,936 tickets for a combined value of more than $19 million in total contributions. Read more about Charitable Giving. NOTE: We no longer accept mailed requests.

Our Company

Southwest Airlines recognizes, respects, and values differences. We strongly believe that by fostering a Culture that embraces and utilizes diversity, we promote Teamwork and innovation that contribute to the success of our Employees, the experience of our Customers, and our performance as a Company.

We remain devoted to being a place where Employees feel welcomed and encouraged to bring their whole authentic selves to work. We’re committed to listening to our
People—Employees and Customers—and making changes when needed. As a Company, we’re also dedicated to the communities we serve and working alongside our nonprofit partners to champion diversity, equity, and inclusion. For more information about our DEI efforts, please visit:

For a deeper dive into our Company's DEI goals, commitments, and initiatives check out the Southwest Airlines Diversity, Equity, and Inclusion (DEI) Report!

We’re the airline with Heart, and we want to treat our Planet similar to how we treat our Customers—with genuine thoughtfulness that extends beyond takeoff and landing. For years, Southwest’s shown our Heart for the Planet by operating efficiently and respecting the environment. Environmental sustainability remains an ongoing priority for our future and we’ve set a goal to achieve carbon neutrality by 2050. To reach this long-term goal, we recognize the need to act and make progress this decade.

That’s why, in 2021, we proudly launched our 10-Year Environmental Sustainability plan. For more information about our efforts, please visit:

Southwest Airlines' number one priority is to ensure the personal Safety of each Southwest Customer and Employee. Beyond this, we follow "The Golden Rule," meaning that we treat each other the way we want to be treated, which is why doing the right thing by our Employees and Customers is so inherent to who we are as a Company. We believe in Living the Southwest Way, which is to have a Warrior Spirit, a Servant's Heart, and a Fun-LUVing Attitude. Within each of these categories are specific behaviors to help us be a Safe, profitable, and a Fun place to work. More about our culture


While adhering to the Company Mission Statement, our Purchasing Department is committed to maintaining Southwest Airlines’ low-cost Leadership through effective and efficient procurement, fuel management, facilities construction, and project management practices—ensuring that we spend our valuable capital wisely. We are devoted to finding Suppliers who meet our levels of Customer Service and our high standards of efficiency and who help us achieve our commitments to Supplier Diversity. Read More

The One Report

The One Report is our comprehensive, integrated report that includes information on our financial performance, our Citizenship efforts, the key events of the year, and what’s on the horizon for Southwest Airlines. More about One Report.

The Southwest Airlines Diversity, Equity, and Inclusion (DEI) Report

A companion piece to the One Report, the DEI Report takes a deeper dive into the Company's DEI goals, commitments, and initiatives and highlights its path forward.

Other Corporate Reports

To view our most recent Quarterly Reports, Annual Reports, Proxy Statements, and SEC Filings visit Annual Reports – Southwest Airlines (