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Southwest Airlines One Report 2011
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Cautionary Statement Regarding Forward-Looking Statements

Statement of Reconciliation of Non-GAAP Financial Measures to GAAP Financial Measures

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We continue to receive the distinct designation as the largest domestic airline.

We’re committed to our triple bottom line of Performance, People, and Planet.

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    • Southwest Airlines at a Glance
    • Southwest Airlines System Map
    • Capacity by Region
    • Market Share (top 100 city-pair markets)
    • Market Share (total domestic market)
    • Top Ten Airports
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Southwest Airlines at a Glance

At Southwest Airlines, we offer a reliable product and continue to differentiate ourselves from other low-fare carriers by providing exemplary Customer Service. Southwest Airlines is the nation’s largest carrier,1 serving 97 destinations in 41 states, the District of Columbia, the Commonwealth of Puerto Rico, and six near-international countries.2,3 We are one of the most honored airlines in the world, known for our commitment to the triple bottom line of Performance, People, and Planet. Based in Dallas, Southwest Airlines operates nearly 3,800 daily flights2,4 and has more than 45,000 Employees5 systemwide.

SOUTHWEST AIRLINES SYSTEM MAP6


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Experience our interactive, trip-planning route maps:

  • Southwest Airlines external link
  • AirTran external link

CAPACITY BY REGION7

at yearend



MARKET SHARE1,7

top 100 city-pair markets


MARKET SHARE1,7

total domestic market


TOP TEN AIRPORTS7

daily departures at yearend

1 As measured by the number of originating passengers boarded and based on data available from the U.S. Department of Transportation as of Sept. 30, 2011.
2 Includes AirTran and reflects 2012 schedule changes planned and announced through March 31, 2012.
3 Near-international destinations operated by AirTran.
4 Operated more than 3,800 daily flights as of Dec. 31, 2011.
5 Based on active, full-time equivalent Southwest Airlines and AirTran Employees as of Dec. 31, 2011.
6 Our route map reflects our combined network of cities served by Southwest Airlines and AirTran, including all schedule changes planned and announced through March 31, 2012. These changes include:
  • In January 2012, AirTran ceased service to Asheville, N.C. (AVL); Atlantic City, N.J. (ACY); and Moline, Ill. (MLI).
  • In March 2012, AirTran ceased service to Newport News/Williamsburg, Va. (PHF).
  • In May 2012, AirTran will initiate service to Austin, Texas (AUS) and Mexico City, Mexico (MEX).
  • In June 2012, AirTran will cease service to Bloomington/Normal, Ill. (BMI); Charleston, W.Va. (CRW); Knoxville, Tenn. (TYS); Miami, Fla. (MIA); and Washington Dulles (IAD). Southwest Airlines continues to serve IAD. AirTran will initiate service to Orange County, Calif. (SNA) and Cabo San Lucas/San Jose del Cabo, Mexico (SJD).
  • In August 2012, AirTran will cease service to Allentown, Pa. (ABE); Harrisburg, Pa. (MDT); Huntsville, Ala. (HSV); Lexington, Ky. (LEX); Sarasota, Fla. (SRQ); and White Plains, N.Y. (HPN).
7 Includes AirTran beginning May 2, 2011.