Our dedicated Employees do more than deliver the friendly, high-quality Customer Service for which we’re known—they created Southwest Airlines’ unique Culture and storied 40-year history.
Nurturing a Culture that excites and respects every Employee is a top priority at Southwest Airlines. With our Employees’ passion for serving our Customers and delivering world-class Customer Service every day, they create innovative programs to increase productivity and make their work lives easier, generate ideas to trim costs so we can keep fares affordable, give back to our communities and the Planet, and take time to celebrate Company and personal milestones. Our Employees continue to surpass our goals, making Southwest Airlines one of the largest and most respected carriers in the world. In return, we offer our Employees the freedom to pursue good health, create financial security, travel, make a positive difference, learn and grow, create and innovate, work hard and have FUN, and stay connected. It’s Living the Southwest Way—a Warrior Spirit, a Servant’s Heart, and a Fun-LUVing Attitude.
This year we welcomed AirTran Employees when Southwest Airlines acquired AirTran Holdings, Inc., the former parent company of AirTran Airways, Inc., on May 2, 2011, allowing our Family to grow to more than 45,000 Employees.1 Although full integration is not expected for a few years, the acquisition brings together two similar, Employee-centric organizations that have won numerous awards for Customer Service. Southwest Airlines will work closely with AirTran’s Employees as we combine our operations. As we move toward full integration, we will maintain our Fun-LUVing Culture as we continue to evolve to best serve Customers in this new marketplace.
BREAKDOWN OF EMPLOYEES BY DIVISION1,2
|1||Based on active, full-time equivalent Southwest Airlines and AirTran Employees as of Dec. 31, 2011.|
|2||Flight includes Cabin Service Support, Inflight, and Flight Operations. Ground, Customer, and Fleet Services include Provisioning, Customer Services, Ground Operations, and Operations Coordination Center.|